Property Check-In Service & Key Handover
We bridge the transition between properties with a meticulous check-in procedure. By meeting tenants in person, we ensure a professional introduction to their new home while simultaneously documenting the property's exact condition. Our specialists record every detail with time-stamped precision, providing absolute accountability from day one of the tenancy.
Secure Key Handover
We bridge the gap between tenancies with a secure key management protocol designed for total accountability. Our team ensures that every set of keys is logged, tracked, and personally handed to the tenant only after their identity is verified and the initial property condition is documented.
Safety is our priority; hence, we maintain a strict chain of custody from the moment we collect keys from the agent or landlord until the final handover. Keys will be fully documented within the report as part of our property check-in service.
Property Check-In Service - What Is Included?
Our professional staff will be able to acquaint and guide the tenant through the inventory report and to explain the procedures and requirements.
Key Verification
Meter Readings
Safety Compliance
Comprehensive testing of all cut keys, fobs, and security codes to ensure full access and operational safety.
Time-stamped photographic evidence of gas, electricity, and water meters to provide definitive start balances.
On-site testing and recording of smoke detectors and carbon monoxide alarms to ensure full legal compliance.
Schedule of Condition
Cleaning Standards
External Elements
Direct walk-through comparison with the inventory report, noting deviations and photographic updates where necessary.
The condition of the property should be expected to be as documented in the inventory. Tenants will be guided through these expected standards.
Inspection of gardens, garages, outbuildings, and overall external boundary security for complete peace of mind.